I have nearly two decades of professional experience in the field of information technology, starting from roles as a programmer and web designer. Over the years, my interest has evolved towards working as a business and systems analyst to better understand systems and architecture. At various stages of my career, I have taken on different roles such as administrator, IT architect, corporate architect, project manager, auditor, and Chief Operating Officer (COO). With the perspective of time, thanks to this diversity, I am fully aware of where I excel the most, the kind of people I enjoy working with, and the collaboration style that best fits my personality and predispositions.
At this moment, I consider myself primarily a strategic advisor and a change agent. I assist other organizations (not limited to IT departments) in transitioning to ‘modern’ management styles: Agile, Scrum, Kanban, Lean, Lean Startup, Design Sprint, Design Thinking, Liberating Structures, Management 3.0, Team Topologies, DevOps, and related approaches.
Additionally, I serve on the Supervisory Board of the company eco5Tech.
My experience encompasses diverse projects, ranging from small websites to comprehensive e-commerce systems. I have been involved in healthcare systems, corporate portals for public institutions, and participation in building commercial eCommerce platforms, some of which generate an annual revenue of around 10 billion Polish złoty.
Successes and failures have reinforced my belief that a good approach to user interface (UI), user experience (UX), customer experience (CX), and a focus on value are consistently valuable in the capitalist world. On the other hand, I have learned how complex a technical challenge it can be to build and maintain systems in the public sector or in the realm of corporate banking transaction systems within a highly regulated environment and under the supervision of the Polish Financial Supervision Authority (KNF). In other words, the broadly conceived and often referred to as the ‘Enterprise’ world.
These two seemingly distinct worlds in IT have shown me that there are no simple answers. What is natural and routine in one organization may be unthinkable and unacceptable in procedures and policies governed by Governance in another. Naturally, I began asking questions, seeking answers, and exploring my internal doubts and dilemmas…